Frequently Asked Questions (FAQs)
Q: What is Ayurstreet?
A: Ayurstreet is the online presence of Kerala Ayurveda Vaidyasala, a trusted provider of Ayurvedic products, cosmetics, and daily-use products in India. Founded in 1981 by Mr. M.K. Balan Pillai, we have been delivering quality and reliability to our customers for over four decades.
Q: Where is Kerala Ayurveda Vaidyasala located?
A: Our store is located at Shop no. 4, Sankalp Siddhi Building, Behind St Joseph Church, Near Samarth Hospital, Station Road, Vikhroli West, Mumbai, Maharashtra – 400079. The landmark is Samarth Hospital.
Q: What are your business hours?
A: We operate from Monday to Saturday, from 9:00 AM to 5:00 PM. We are closed on Sundays.
Q: How can I contact you?
A: You can reach us via mobile at +91 8879360869 or email us at mail@ayurstreet.com. We strive to respond to all queries within one business day.
Q: What products do you offer?
A: We offer a wide range of Ayurvedic products, cosmetics, and daily-use products. All our products are designed with a vision of creating a healthier and more balanced life for our customers.
Q: Do you offer online shopping?
A: Yes, you can shop for our products online through our website, Ayurstreet. We deliver all over India.
Q: How soon will I receive my order?
A: Delivery typically takes 2 to 7 days depending on the product availability, distance of the shipping address, and climate conditions. We use a third-party shipping partner for all deliveries.
Q: How can I trust the quality of your products?
A: We adhere to strict quality standards. All products are checked for expiry and defects at the time of packing. Our aim is to provide only the best for our customers.
Q: Are your products safe?
A: Yes, all our products are safe for use. However, we recommend consulting with an Ayurvedic practitioner or your healthcare provider before starting any new health regimen.
Q: What is your return and refund policy?
A: We do not offer returns or refunds. All sales are final. However, rest assured that we check all products for expiry and defects before dispatch.
Q: What if a product does not work as expected or causes side effects?
A: While we take great care to ensure the quality of our products, we do not guarantee their effectiveness as results can vary from person to person. If you experience any side effects or ill effects from any product, please direct your complaints directly towards the manufacturer.
Q: What are the payment methods you accept?
A: We accept online payments through UPI, digital wallets, net banking, and debit or credit cards from all leading banks in India. Please note that we do not accept Cash on Delivery.
If you have any other questions, please don’t hesitate to reach out to us!