Refund and Returns Policy
At Ayur Street (Kerala Ayurveda Vaidyasala), we strive to ensure customer satisfaction. While we’re committed to delivering quality products, we understand that there may be concerns regarding the return and refund process. To clarify, we have outlined our policy below.
No Returns
Given the nature of our products, we do not accept returns. Once a product has been shipped or picked up from our store, it cannot be returned. We recommend you carefully review your order before finalizing the purchase.
No Refunds
All sales are final. We do not offer refunds after a product has been purchased. This is because we guarantee that all our products are checked for expiry and defects before dispatch.
Product Issues
While we do not accept returns or offer refunds, we take customer complaints seriously. We ensure that all our products meet the highest quality standards. If a product does not meet these standards, or if you face any side effects or ill effects, please direct your complaints directly to the manufacturer. The manufacturer is responsible for ensuring the safety and effectiveness of their products.
Damages During Shipping
All products are packed securely for transit to ensure they arrive in perfect condition. However, if a product arrives damaged, the issue should be taken up directly with the third-party shipping provider.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, don’t hesitate to reach out. You can contact us at +91 8879360869 or mail@ayurstreet.com.